How backup and restore is working on shared and reseller hosting account? Print

We are using Acronis and Jetbackup system to keep our shared and reseller hosting server backup. Our all server data keep backup on remote cloud storage to save and protect your data. So, your all data is fully saved with our server.
How long you keep the backup data of the server?
ANS: We keep your data backup last 3 days from current date.
How we can restore our data, when we will need to restore?
ANS: You can restore your data from your cpanel account. Please check your Acronis backup or jetbackup option under your cpanel account. Then restore your files or database or mailbox anytime.
https://blog.eyhost.biz/2018/12/how-to-restore-cpanel-files-database.html This instruction may can help you also to restore data from acronis server.